Quality of Care Report 2010-11

Letter from CEO
BENDIGO HEALTH

John Mulder

CEO of Bendigo Health

Hello, I'm John Mulder, Chief Executive Officer of Bendigo Health.

It gives me great pleasure to present to you a first for Bendigo Health and indeed Victoria, when it comes to our Quality of Care Report for 2011.

The development of our interactive online format delivers quality of care information to our community in an accessible and easy to understand way.

The 2011 interactive report highlights some of our quality and safety systems, processes and outcomes.

Our Quality Unit at Bendigo Health has produced this report after extensive consultation with our Quality Care Council, the Community Advisory Committee and our staff at Bendigo Health.

As with every year's report, we are keen to hear your feedback and encourage you to submit your comments via the feedback link.

It is only with your feedback that we can improve our presentation and content of information, making it relevant and accessible to the community that relies on our services.

On behalf of the entire Bendigo Health team, I hope you enjoy our interactive report.

Acknowledgements and ATSI Advice

This report was developed with the contribution of many staff members and consumers across Bendigo Health. Thank you to all contributors, the Bendigo Health Community Advisory Committee, the Quality@BH team, Krutop Media and Communications and Marketing.

Aboriginal and Torres Strait Islander viewers are advised that this website may contain images and voices of people who have died.